CASE STUDIES
Project Management
Legal CRM Upgrade
The client needed to upgrade “Interaction,” their enterprise-wide Customer Relationship Management system (CRM), from an unsupported version and re-platform its infrastructure from end-of-life 2012 on-prem servers to an Azure platform.
AI Integration
A leading international law firm sought to enhance its internal AI capabilities by transitioning from ad-hoc R&D projects to a structured, scalable software development approach. Recognising the need for long-term AI solutions, the firm engaged Harmeston Consulting to help formalise its development processes and integrate AI products into its wider IT strategy.
Microsoft AI Adoption
A forward-thinking law firm with a strong commitment to innovation sought to establish itself as a leader in legal technology. Recognising the transformative potential of AI, the client aimed to explore Microsoft Copilot to enhance operational efficiency and improve client advisory capabilities.
Global Relocation Support For Law Firm
A global law firm renowned for its strategic growth and operational excellence, embarked on a series of office relocations across Europe, the Middle East, and Asia. Each move had a significant IT component, requiring seamless coordination to ensure business continuity.
IT Desktop Support Services
Harmeston Consulting was engaged to manage the insourcing of IT desktop support services for a client dissatisfied with their third-party provider’s performance.
Personal Protection Manufacturer
In 2019–2020, a global personal protection manufacturer acquired a U.S.-based helmet division to expand its product portfolio. The integration required navigating operational complexity, cultural alignment, and IT transitions, all while managing pandemic disruptions.
Leading Professional Services Firm
This transformation was not just about implementing new processes, but also enabling the IT team to operate most efficiently in a rapid paced business environment. Over nearly two years, Harmeston worked alongside the team to embed lasting change, ensuring they had the tools, frameworks, and confidence to continue evolving.
Client Spotlight: International Law Firm
We provided project management expertise to help the client deliver the 3 application system upgrades and new implementations, coordinating across competing resources and carefully balancing timelines to successfully meet contractual obligations and protect technical integrity.